HR Skills for Line Managers

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Programme Overview

The Essential HR for Line Managers programme is designed to provide new and developing managers with the essential HR knowledge and confidence needed to manage people effectively.

Many managers step into leadership roles without formal training on their people responsibilities. This practical and engaging programme equips delegates with the skills to navigate challenging situations, make informed decisions and manage employees in a way that supports both the individual and the organisation.

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Who the Programme is Designed for

  • New managers
  • Developing managers
  • Managers looking to strengthen their people management skills
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Included Training Modules

  • Data Protection & Confidentiality
  • Managing Absence, Wellbeing, Mental Health & Disability Awareness
  • Effective Performance Management
  • Conducting Workplace Investigations
  • Managing the Disciplinary Process
  • Having Difficult Conversations
  • Managing Workplace Conflict

The programme also includes:

  • Pre-course consultation
  • Customisation to your policies and procedures
  • Training materials and delegate workbook
  • Post-course attendance certificates
  • Follow-up learning resources
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Learning Outcomes

  • Understand their responsibilities as a manager and the impact they have on team performance
  • Manage employee issues confidently, fairly and consistently
  • Reduce people-related risks through compliant decision-making
  • Conduct difficult conversations with professionalism and empathy
  • Recognise when to seek HR support and escalate concerns appropriately
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Delegate Takeaways

  • Training materials and delegate workbook
  • Post-course attendance certificate
  • Follow-up learning resources
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Business Impact

  • Manage people with greater confidence and consistency
  • Make informed decisions that reduce people-related risks
  • Handle challenging workplace situations professionally
  • Support stronger team performance
  • Contribute to a positive and compliant workplace culture
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Programme Duration

  • 1 Full Day (Approximately 6–7 Hours)
  • Recommended Group Size: Up to 16 Delegates
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Delivery Format

  • In-Person Workshop

All HR Gems programmes can be tailored to reflect your organisation's policies, procedures, culture and current workplace challenges.

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Investment

£1,495 + VAT